So most of the QuickBooks files I see weren't set up wrong on purpose. The owner opened the software the week the business started, clicked through the defaults, and got back to work, which was the right call at the time. The trouble is that a default setup ages, and three years later the file technically works but can't answer anything. Which side of the business makes money, what a contract costs to serve, why the bank never matches. Setting QuickBooks up for a cleaning company specifically is a different job than setting it up generically, and it's honestly the part of this work I enjoy most.
I'm a Certified Bookkeeper and a Certified QuickBooks Online ProAdvisor, and you can read the longer story on the about page. If your file needs a setup, a rebuild, or just a second opinion, reach out here and tell me where things stand. If you have any questions, feel free to reach out. Hope it helps you get set up.