Figure Eight Financial

Hawaii general excise tax

Does Hawaii tax cleaning services?

Yes, through the general excise tax rather than a sales tax. Residential and commercial cleaning are subject to GET under the general rule covering services, at the 4.5% retail rate (county surcharge included where it applies), and subcontracted, or wholesale, services are taxed at 0.5%. No Department of Taxation source naming cleaning was checked.

Look up Hawaii sales tax on cleaning and the tax you'll land on is the general excise tax. It works from the business side, measured on your gross receipts instead of charged to the customer. Below: residential cleaning, commercial cleaning, the conditions, what it means for your books, and where your CPA comes in.

Residential cleaning

House cleaning is subject to GET under the general rule covering services, at the 4.5% retail rate, which includes the county surcharge where one applies. That conclusion comes from the general rule; no Department of Taxation source naming cleaning or listing exemptions was checked.

Source: Hawaii Department of Taxation, General Excise Tax (GET) Information

Commercial cleaning

Office and janitorial cleaning are subject to GET under the same general rule. Subcontracted (wholesale) services are taxed at 0.5%. As with residential work, no Department of Taxation source naming janitorial service was checked.

Source: Hawaii Department of Taxation, General Excise Tax (GET) Information

Conditions and exceptions

The conditions start with what kind of tax this is. GET isn't a sales tax under another name. It's a tax on the business's gross receipts, it's measured on what you take in rather than charged to the buyer, and it's figured at different rates for retail and wholesale work.

  • Wholesale services are taxed at 0.5%.
  • The county surcharge does not apply to activities taxed at 0.5%.

Source: Hawaii Department of Taxation, Tax Facts 37-1, General Excise Tax (revised May 2025)

What it means for your books

Two rates means two income lines. Retail cleaning and subcontracted cleaning are recorded separately, so the receipts each rate applies to never get mixed, and the GET owed sits in a liability account until it's paid, never in income. If old entries lumped everything together, cleanup bookkeeping separates them.

The ABC test, payroll registration and the minimum wage are on bookkeeping for cleaning businesses in Hawaii.

Where your CPA comes in

I'm a bookkeeper, not a CPA or an Enrolled Agent. I keep retail and wholesale receipts on separate lines and the GET liability tied to invoices. Which rate applies to a particular job, and how GET is reported, is a question for your CPA.

Rules checked against the sources above as of October 20, 2026. Rates and rules change; confirm current figures with the agency or your CPA.

Dave Gordon with his family
Dave Gordon with his family

About Figure Eight Financial

A bookkeeper who works only with cleaning businesses

Figure Eight Financial is Dave Gordon’s bookkeeping practice for residential and commercial cleaning companies. I work with owners in Hawaii and across the country, and I’m a Certified QuickBooks Online ProAdvisor.

Before bookkeeping I studied computer science at Penn State and spent a career at IBM as an engineer, so I build the books as a system: data comes in once, lands in the right place, and ties back to a statement. I’m a bookkeeper, not a CPA or Enrolled Agent. I keep the books your CPA works from, and the tax decisions stay with your CPA.

  • Raleigh area since 2002
  • Computer Science, Penn State
  • A career at IBM
  • MBA, Duke
Cary Chamber of Commerce member badgeIntuit Certified QuickBooks Online ProAdvisor badgeAssociate Digital Bookkeeper badgeIntuit Certified QuickBooks Payroll ProAdvisor badge

Credentials and memberships reported by Figure Eight Financial.

More about Dave

How I Help

How I help cleaning businesses in Hawaii

Because GET is figured on gross receipts at a retail rate and a wholesale rate, your retail and subcontracted cleaning are recorded on separate income lines. The GET owed sits in a liability account until it's paid, never in income. Book a short call below and we'll see how your Hawaii receipts are split today.

Monthly bookkeeping

The core service. Transactions recorded and categorized, every account reconciled so the books and the bank agree, and monthly reports that arrive explained, split by residential and commercial and sliceable per contract.

The full picture of how this works for a cleaning company

Catch-up bookkeeping

For the months where nothing got entered at all. I fill in the missing periods from the ground up, pulling bank feeds, statements, and receipts until every month has a complete set of records.

How catch-up bookkeeping works

Cleanup bookkeeping

For books that exist but can’t be trusted. I audit what’s there, fix the unreconciled accounts, duplicate transactions, and wrong categories, and tie every balance back to a statement.

How cleanup bookkeeping works

Payroll

Your crews paid on time, every pay period, with each payroll run recorded in the books so labor shows up against the jobs it belongs to.

How payroll works

Invoicing and accounts receivable

Recurring invoices that match your contracts, an aging report you can trust, and follow-up on slow payers handled by a process instead of your evenings. Built for net-60 commercial accounts.

How invoicing and receivables work

QuickBooks Online setup and training

A file built right for a cleaning company from day one, or rebuilt after the DIY version drifts, and then I teach you to run it. I’m a Certified QuickBooks Online ProAdvisor, and this is honestly my favorite part of the job.

How a proper setup works

How it starts

  1. A short call

    We start with a short call about your business and where the books stand. The first conversation doesn’t cost anything.

  2. I take a look

    I take a look at what you’ve got, your QuickBooks file, your spreadsheet, whatever exists.

  3. A written proposal

    You get a written proposal with the price, so the decision is yours with the number in hand.

Let's Connect

Ready when you are

Tell me how your Hawaii invoices separate retail and subcontracted work today, and we'll look at it together. The first conversation doesn't cost anything.