It depends on the job. Routine janitorial work, meaning cleaning ordinarily performed by commercial janitor businesses, is excluded from retail sales under RCW 82.04.050, while specialized or non-repetitive cleaning is a retail sale. For house cleaning the answer is conditional and inferred: no DOR source names it, but a January 2020 DOR determination says the statute makes no residential or commercial distinction.
Washington draws its cleaning line between routine and specialized work, and the Department of Revenue's rule on building and structure cleaning, WAC 458-20-172, lists both sides. The state also has the business and occupation (B&O) tax on gross receipts, which this page doesn't cover. Below are residential cleaning, commercial cleaning, the conditions and exceptions, what it means for your books, and where your CPA comes in.
Residential cleaning
No Department of Revenue source names house or maid cleaning, so the residential answer is inferred. The closest source is a January 2020 appeals determination about residential hot tub cleaning, Det. No. 20-0012, which says the statute makes no residential or commercial distinction. I'll admit a hot tub tax case is my idea of a page-turner, which says more about me than about the case. The inference is that the same routine-versus-specialized line applies to homes, with specialized or non-repetitive cleaning a retail sale.
Source: Washington State Department of Revenue, Det. No. 20-0012, 41 WTD 24 (decision dated January 13, 2020; published February 4, 2022)
Source: Washington State Legislature, RCW 82.04.050, Sale at retail (as amended by 2026 c 238 and 2026 c 250)
Commercial cleaning
Under RCW 82.04.050, janitorial services, meaning cleaning ordinarily performed by commercial janitor businesses, are excluded from retail sales. Specialized or non-repetitive cleaning stays a retail sale. WAC 458-20-172 sets out which work falls on which side.
Source: Washington State Legislature, RCW 82.04.050, Sale at retail (as amended by 2026 c 238 and 2026 c 250)
Source: Washington State Legislature, WAC 458-20-172, Building and structure cleaning (Department of Revenue rule, WSR 83-07-033, filed March 15, 1983)
Source: Washington State Department of Revenue, Common janitorial services
Conditions and exceptions
- Excluded from retail sales tax as routine janitorial work: window washing, floor cleaning and waxing, in-place rug, drape, and upholstery cleaning, dusting, trash, and restroom sanitizing.
- Still a retail sale as non-routine or specialized cleaning: exterior wall cleaning, septic tanks, construction, fire, or flood clean-up, furnace or chimney cleaning, and cleaning plant or industrial machinery.
- A DOR determination says sporadic floor cleaning is not janitorial.
- None of the sources retrieved for this page addresses residential house cleaning directly.
Source: Washington State Legislature, WAC 458-20-172, Building and structure cleaning (Department of Revenue rule, WSR 83-07-033, filed March 15, 1983)
Source: Washington Department of Revenue, Det. No. 20-0136, 41 WTD 108 (published March 8, 2022)
What it means for your books
The routine-versus-specialized line belongs in your chart of accounts. Routine janitorial income goes on one account, specialized and non-repetitive work on another, and house cleaning on its own line so it can be reviewed against whatever the DOR says about it later. Sales tax collected on retail sales sits in a liability account, separate from income, and gross receipts keep their own running total. For payroll and the 2027 minimum wage, start with my Washington page.
Where your CPA comes in
I'm a bookkeeper, not a CPA or an Enrolled Agent. I can tell you what RCW 82.04.050 and WAC 458-20-172 say and keep each kind of job on its own line. Whether a specific job is a retail sale, and how sales tax and B&O tax are reported, is a question for your CPA.
Rules checked against the sources above as of October 20, 2026. Rates and rules change; confirm current figures with the agency or your CPA.